Returns & exchanges
I’d like to return/exchange my item(s)?
Show me details of your return policy:
What is Extended 45 day returns?
What does easy return and exchange mean?
How long will it take to have my exchange/refund processed?
What do I do if my product is defective?
Can I modify or cancel a return once submitted?
What address do I send my return to?
support@cakematernity.comWhat address do I send my return to?
After lodging your ‘Instant Exchange or Return’ on our website, the system will prompt you to download your ‘Returns Confirmation’, that is to be physically included with your exchange/ return. You will find our US (California) based warehouse address on the top left-hand corner of this document. Should you not have a printer handy, simply write the details (including the Order number and RTV number) on the address label.
If you miss this, the ‘Returns Confirmation’ is sent as an attachment, in the return/exchange email you will receive.