Most Common Question

How long does delivery take?

International orders are sent via UPS Express and generally arrive within 2-6 working days. Australian orders are sent via AusPost and generally arrive within 2-6 working days. See our full shipping info and delivery times by country on our Shipping page.

What is your return policy?

We offer a 30 day period for returns & exchanges for products purchased on our website (excluding briefs and nursing pads). All products must be returned in their original condition, with their garment tags and labels in place. You can view our full returns policy on our Returns & Exchanges page.

How do I organise a return or exchange?

To organise an exchange or a refund simply enter your last name and order number (XXXXX) in the respective fields on our Returns & Exchanges page to lodge your return.

You then just need to complete the steps and download and print the returns form that needs to be included with your package. You will find the returns address on the top left hand corner of this form. This form will also be emailed to you as an PDF attachment in your return confirmation email.

All returns must be in their original condition, with their garment tags and labels in place.

How do I calculate my size?

We have developed a Fit Guide which would give you a size recommendation for the Cake garments. Our size recommendation is determined by deducting the bust size measurement in inches from the recommended band size (32,34,36 etc)  and referring to the cup size chart to determine the cup size.

We recommend using your current bra size as a guide to understanding the bra size you will require for maternity/nursing bras. You should also take into account how far along in your pregnancy/ post birth you are as well as personal fit preference.

Send us an Email

At Cake Lingerie we continually endeavour to improve our product, service & website usability. You can use the form below to send us a message, or contact us on the number provided on this page. Your feedback is super important to us & every message you send will be read & considered. We look forward to hearing from you!

EMAIL CONTACTS

General: info@cakematernity.com

Sales: sales@cakematernity.com