1Do you ship to Canada?
Yes, we ship daily to Canada using UPS Express and Economy shipping options.
Still not sure, or need to know more? Contact us at email@example.com
2How much do you charge for shipping?
Shipping is FREE on Orders Above $70 via UPS Express, under is $15.
3Will I be advised about my order and dispatch?
Yes, you will receive an email soon after placing your order to confirm its receipt & acceptance of payment. You will also receive another email within 24-48 hours to advise about the dispatch of your order.
4How long will my order take to be delivered?
Orders are dispatched within 2 business days from our warehouse in Sydney, Australia. All Canadian orders are delivered within 3-5 working days via UPS.
5Will customs / duty charges apply to my order?
Your order will be shipped from our centralised warehouse in Sydney, Australia.
Duties, taxes and surcharges from the Canadian government apply for all imports into Canada. These will be shown and charged to you upfront at the time of your order.
These duties, taxes and surcharges will then be paid upfront to the Canadian authorities on your behalf.
6How will my Cake Maternity order be wrapped?
Your Cake Maternity order will be wrapped in a tissue & placed in a shipping bag or recyclable carton. Orders above $200 are also automatically gift wrapped prior to sending.
7Is a signature required to receive my parcel?
A signature is requested as an added security measure to ensure your product is correctly delivered, although you can change that and provide specific delivery instructions if needed, at the time of checkout.
We recommend a work/ office delivery address should you be away during the day (9.00am – 5.00pm), when most deliveries are undertaken. Please also enter a physical address as deliveries to PO Box addresses cannot be made.